FAQs

Q?

Do you carry out credit checks on Businesses?

A.

Glenovation does not require to credit check you or your business. We operate an "easy in and easy out" service. No payment contracts, for recurring services, are longer, than 30 days. We dont even need 30 days notice. Leave when you want!

Q?

WHAT PAYMENT METHODS DOES GLENOVATION USE?

A.

Glenovation can accept payments using Direct Debit, Card Payments via Paypal, Paypal to Paypal payments. We do not accept cheques as a form of payment for recurring services. All recurring payments are via direct debit.

Q?

WHAT SUPPORT FACILITIES DOES GLENOVATION USE?

A.

Glenovation embraces the spirit of the Internet and the ability to use the internet to connect to customers anywhere in the world. Our Northern Ireland based teams provide support services (in English) to customers using telephone, zoom, whatsapp and zoho assist. Glenovation pride ourselves in working with non technical customers, assisting in technical topics in a jargon free way!

Q?

WHAT WEB SERVICES DO GLENOVATION PROVIDE?

A.

Glenovation provide:

  • Domain Name Registration
  • Web Site Hosting for Business
  • Web Hosting for Developers
  • WordPress Hosting
  • Moodle Hosting
  • Email Services
  • Google G-Suite
  • Responsive Web Site Development

Q?

WHERE IS GLENOVATION BASED?

A.

Glenovation is curently based in Northern Ireland. However, we have members of our team who support the business in the UK, Ireland, the USA, Perth in Western Australia and some hosting service s in Dubai for exporting UK and Ireland companies. Although we are a small team, we are very resourceful and we are dedicated professionals with lots of experience, when it comes to Internet services for business in a Global marketplace!

Q?

WHICH COUNTRIES DO YOU PROVIDE INTERNET SERVICES TO?

A.

Glenovation provides services for customers of all sizes mainly in Ireland, the UK, the USA and Australia. Glenovation also have a small number of customers in Dubai, primarily as more UK and Irish companies expand into the middle east.

Q?

WHAT EMAIL SERVICES DOES GLENOVATION PROVIDE?

A.

Glenovation provides IMAP email services using SSL connections to All New customers which works across all internet enabled devices.

Q?

WHAT SIZE OF BUSINESS IS YOUR TYPICAL CUSTOMER?

A.

Glenovation works mainly with small and medium sized businesses across a wide range of industries and sectors. Tiny can be one person.. but, from small acorns can grow massive oak trees and we have been proud to be part of many journeys for such customers.

Q?

DOES GLENOVATION PROVIDE SERVICES TO RESIDENTIAL CUSTOMERS?

A.

Glenovation only provides services to business and voluntary sector customers in a B2B marketplace.